Terms of Business: Prosthetic Warranties and Guarantees

WARRANTY

Patient dissatisfaction or non-fit of prosthesis upon delivery is replaced at no additional charge.

Great Impressions will honor the warranties shown below, provided that the restoration is seated

within 60 days of invoice date.

Time Limitations For NO FEE Warranty Coverage

6 months no charge and up to 1 year at half fee.

7 years **

3 months no charge

3 years no charge and up to 5 years at half fee **

Manufacturer Warranty

** Original Prosthetic Must Be Returned To Lab

Cast Partials

A Framework try-in is required unless otherwise agreed upon.
The lab will replace any failed metal framework (including due to broken clasps) that it manufactures for up to 5 years from the date of placement. This replacement only covers the framework itself and no other aspects (teeth, acrylic, clasp, or any repairs).

Flexible Partials

What Is Not Covered In Warranty

Cost Incurred For Removal Or Reinsertion By The Dentist
Cash Refunds
Time Off From Work, Pain, Or Suffering By The Dentist Or Patient
Refining And Re-Preparation Of Tooth Structure
Replacing Porcelain Due To An Incorrect Tooth Color Match In Office
All prostheses made by GIDL must be clinically delivered within 60 days of invoice date to be covered by warranty.
Milled Gold & AEZ Crowns must be clinically delivered within 30 days of the invoice date to be covered by warranty.

Terms Of Service

A Setup try-in is required for partials with 5 or more teeth unless otherwise agreed upon.
The lab will replace any flexible partial that breaks within 3 months if failure is due to defects in materials or craftsmanship.

Providing High-Quality Dental Prostheses Since 1984